Zenly deleted my account for no reason! – zenly - your world Review

I’ve never written reviews before but this is just beyond sad and frustrating. So one day my account just disappeared. Yes like, boom, gone. I opened the app and it got logged out automatically, I tried logging in with my number but it created a new account. I tried contacting support and they said it’s permanently deleted and cannot be recovered. So I lost everything, footprints, friends. I mean the information has got to be somewhere right? On the website it even says it’ll be kept for 30 days. Not to say I didn’t even try deleting my account Zenly just did it. I’ll never be able to get those footprints back now, which is also the main reason I used Zenly. It’ll be impossible to get the same footprints either. The feeling is like having your memory card formatted by someone else. So unless they somehow miraculously found my old account back I don’t want to use this anymore. What if they deleted my account again? I don’t wanna be heartbroken twice. No I’m not giving them another chance. Am I the only one that experienced this? Wow unbelievable can I be more lucky than that. Wish I was lucky in other ways. A simple wish would just be to get my account back??
Review by doramihsien on zenly - your world.