Great Bank, Bad App – Ascend Federal Credit Union Review

The app is worthless. You can’t even pay a monthly bill with it unless you have a checking account with them. If you call to make a payment via call/chat they charge you an extra $10. They charge $1 per paper statement. The chat feature almost never works. Trying to reach them by phone takes forever (going on a 2 day stretch right now). I regret getting a loan here.
Review by Mudplayerx on Ascend Federal Credit Union.