The APP has a lot of potential, but does not work so well – Badi - Rooms for rent Review

I have tried to use Badi for the past year and a half to find quality roommates. The APP has tons of potential but it seems to me mismanaged. I paid premium for a room as a trial and there was no difference whatsoever. Not only that but I went premium with a second room and the first one went off premium and continually prompted me to pay again. I sent an email but there was never a reply. I tried to contact Badi to no avail. So I paid again but nothing ever happened. I wrote close to two hundred personalized messages to some of the recommendations Badi made but one in a hundred replied and they all booked a visit but left me waiting on the day of the visit. Also the majority of people recommended to me by Badi were not even close to what I had set up on the App. I marked very clearly I preferred single non smoking males but Badi kept sending me dozens of female smokers and couples. Also Badi sent me dozens of recommendations with pictures that contained only dogs, monkeys, sunsets, large groups of people and a few pictures that looked more like a hook up application. Today I was told I needed to upgrade the App. So I did upgrade the app and once again I lost the premium status of my two rooms and the app is asking now to pay for things that were free before updating the app today. Now it’s impossible to ignore a recommended tenant without paying 9.99 yet again! Why can’t they monitor the pictures and have more enforced guidelines? Why did I have to pay premium multiple times for the same rooms due to a glitch and why is there no customer service? Why are they now asking for more money without any improvement to the app or their services? This App could be the best app in the App Store if the management were more effective and logical.
Review by Yoseph5773 on Badi - Rooms for rent.