The Perfect Transit App – Transit Stop: CTA Tracker. Review

I’ve tried several transit apps but for a good number of years (going all the way back to when it was called Buster), this has been my one and only transit app. I have no car, which means I depend on the CTA for the majority of my transportation needs. This app has been a life changer, and possibly a life saver as well. I have found I can depend on it to get me to work, back home, and everywhere in between. It runs flawlessly and syncs with my Apple Watch perfectly. I’ve always found arrival times to be very accurate both on trains and buses (I’ve seen some reviews stating the opposite) and it’s always accessible. Also, the developer has continuously worked to make the app better and more useful, adding features, tweaking the interface, and keeping it up to date. It’s fast, the interface is intuitive, and, perhaps best of all, the developer has always responded to my support emails immediately. My latest issue was that after I upgraded to the iPhone 12 Pro Max, the app was running perfectly on my iPhone but would not sync with my Apple Watch. I tried several things which didn’t work so I decided to email him via the app. This was last night at 11:40 PM. I found an email from him this morning with a suggestion (which fixed the issue) which he sent at 5:23 AM. Now THAT is what I call good customer service! I should add that this is only the second time I’ve needed email support from this developer in all the years I’ve used this app and both times he has responded almost immediately and resolved my issue. I cannot ask for a better all-around experience. I paid to remove the ads early on, as I know this helps the developer as well. I recommend you do the same. It’s a tiny price to pay for a much better user experience *and* to support independent developers. To those mentioning several issues with this app, have you emailed the developer? Maybe you should, and give him a chance to help you fix it. In both my cases, they were simple fixes. Again, I love this app, and I’m very glad I found it.
Review by ricklauder on Transit Stop: CTA Tracker..