App is worthless – Appalachian Power Review

I got this app after I signed up for paperless billing because the post office wasn’t mailing my bills consistently. I can not make a payment on the app. Never have been able to. It always says: “sorry something happened on our end. Please try again later.” I wait a couple of hours and the same thing happens. I have to end up calling and making a payment that way. The only thing is app is good for is checking to find out what my monthly balance is. Period. If your app does not do what it is suppose to then why have it?
Review by Collegeartist on Appalachian Power.