Impressive App; equally impressive customer service! – Smart Post: Schedule Media Review

I have been using Smart Post app for approximately five weeks. I use it to post daily memes for one of my business pages. Before I committed to loading the app to use, I reached out to the developers with a couple of questions regarding the functionality of the app. I was astonished, in a good way, when they replied within an hour of sending my inqury! That is a rarity in the world of apps, and it impressed me. I had been using FB Pages Manager for my scheduling of posts needs, and had to find an alternative when that app suddenly became unusable with no explanation. Smart Post app provides the same scheduling functionality, with the added benefit of a truly nice group of people on their development and customer service teams. They go the extra mile with response time to any issues or buggy problems. I had been experiencing a minor glitch with the app, wrote to them today with a description of the issue, and they responded, again, within an hour. They requested further details, which I provided, and they replied that they have isolated the issue and are working on a fix. In the meantime, they suggested an easy work around solution for me. If you’ve found this app, I encourage you to load it and begin using it! The Smart Post app team is head and shoulders above any competitor I have researched, and their dedication to their customers is top notch!
Review by sds2965 on Smart Post: Schedule Media.