Great idea but execution has gone downhill – Checkout 51: Cash Back Savings Review

I’ve been using this app for a few years. There was always limited for me as the offers I was interested in were fairly irregular. However, when they started doing gas, I was really excited! It worked great for a while but now every single gas receipt is denied for reasons that they didn’t meat the criteria. They did. Every single time. The email it sends says to respond to the email with a copy of your receipts..guess what? All that gets you is a return response saying that mailbox doesn’t take responses. So went to the help section and submitted a ticket. Their response is to send them a picture of your receipt..YOU ALREADY HAVE IT! The first couple times I had already shredded my receipts but now I keep them because I know I’m going o need them to fight for my $. Granted, they always end up giving me my money for gas but only after several emails. My last few pharmacy receipts have denied also. I got my $ for the first one finally but never got a response to my ticket on the last one. Whatever happened with this app recently is awful and needs to be fixed because something is BROKE!
Review by spi93 on Checkout 51: Cash Back Savings.