App doesn't fully download – NewBeauty Magazine Review

I get the printed mag and love it but the app doesn't work. This is the first time I have a problem downloading an application. The tech support suggest: "Launch the NewBeauty App again and then tap on the Refresh button at the top right of the Library screen. You will now be prompted to log in with your App Store ID. After logging in, all of the downloads that you've previously purchased will resume downloading immediately" I tried that and still doesn't finish downloading. I give up!
Review by 18rabbit on NewBeauty Magazine.