Broken setup on iOS 14 – eufy Clean (EufyHome) Review

I officially hate this app, already! New device setup is broken. Like unusable. I just got a RoboVac and it is impossible to use this app on iOS 14 to set it up. The app does not recognize the device’s wifi, and gets stuck on “Connect error. Please connect to your eufy device”. I have tried everything, different router, airplane mode + wifi (from forums...), different iPhone, iPad, network reset, factory reset. I reached out to support, unhelpful, unfriendly, waited 30min to be told my dual band router was the problem and would not proceed with further debugging. I have spent my whole day debugging connecting, reconnecting, resetting. Eventually, I ended up pulling out an old iPad, with iOS 12, and run the setup from there. Guess what, it worked on the first freaking attempt! Eufy, fix your app and tell your support your app is borked and won’t work until you fix it.
Review by regazp on eufy Clean (EufyHome).