What’s going on – Smurfs' Village Review

I’ve played this for years I got a new phone and nothing transferred when I reinstalled. Now I’ve lost all the money I’ve spent getting smurfberries. And the extra cash items I’ve bought. I restarted and now I’m at level 29 but it still won’t let me access the mountain swoof planet or grove?
Review by nicky-yikes on Smurfs' Village.