Cannot get app support for the life of me!! – Magic Launcher with Widgets Review

I purchased the Pro version within minutes of downloading this app. Half of these do not work, and I do not have the Pro version options after purchasing. Also tries to charge me again for family members on my family sharing, though states “supports up to 6 on family sharing”. I have emailed 3 times from the app itself, and via email to the address listed here, a total of 4 times now. (The ones from email come back as “Undelivered Mail Returned to Sender”). Attempted contact through social media accounts listed in app, and states “away”. It’s terrible to think that one must go through all of this for a purchased item, yet still, get not one reply from any source! If and when I’m contacted back, I would possibly change the rating, as there are many options (or so it states... Who knows, as some I can’t use without purchasing again?!). It’s apparent that a lot of work was put into the app... It would be really nice if half as much work was put into emails/support.
Review by Mystee Dawn on Magic Launcher with Widgets.