Not available in times of need – State Farm® Review

Statefarm updates this app constantly. Statefarm developers FORCE you to update the app prior to using. It’s not an option to continue without updating. *Every* time if needed to log into my account and either find current coverage, validate payment received, looking for new coverage I have to update the App. I needed to use roadside assistance on a long road trip, I was in a remote area with poor cellular coverage. I opened my Statefarm App and it said a new version is available, then forced me to update to the newer version of the App. Unfortunately the download never completed. I ended up having to call a family member to get the phone number to call for assistance. In times of need, Statefarms app is not a good neighborl.
Review by JMooney_tx on State Farm®.