Where's the support? – Night™・Sleep Sounds・Alarm Review

This did work very well when I first purchased it, just abut 2 week ago. Then there was some update, and now I no longer see my full playlists. Only the first 10 or so songs show, and not all my playlists. It's not like I have so many. And the search does not find anything in my Spotify lists, and only a small subset of their catalog. I have searched in vain for a site for the support they promised, but just see a bare bones website.
Review by Main icloud account on Night™・Sleep Sounds・Alarm.