Please fix the lack of notifications – Amazon Prime Now Review

I no longer receive text alerts that my groceries were delivered. If I could give this zero stars I would. Complaints: 1) you can’t edit your order once you put it in, 2) the app does not provide notifications once groceries have been delivered and groceries will just sit outside for hours if you’re home but don’t hear the driver (most of the time they don’t even bother knocking), 3) there are items you can get in the store that are not available through the app. For such a huge company, disappointing they can’t figure out how to optimize grocery deliveries. I prefer Instacart’s interface and customer service.
Review by jnine83 on Amazon Prime Now.