Just gets worse with updates – Welltory: Heart Rate Monitor Review

I’ve had this app for a while. I WANT to love it. But I don’t. Because after having this app for a few literal years, it’s gotten worse. Measurements are “low accuracy” about 75% of the time - and I haven’t changed anything. I’ve made sure my finger is covering. I sit still. I prefer the 300 measurements so I end up wasting 10 minutes since I have to redo it 2-3 times every single time. I’m sad I spent money on this app only to have it become functionally useless for me. Ugh. Updating this a few days later. The app does sync with my Apple Watch, which is nice. But I still wish it weren’t completely useless with almost everything else. Did you not smoke test or debug your own major UI changes? It really doesn’t seem like it. I cannot load my data - TTFB is more than several minutes or timed out - I exited the app because I don’t have time for it. Some of the new stuff is ok. But I miss the old, simple to use UI that was cute and friendly. This just looks like you guys literally could not come up with a better design than “bash shell”. It’s bad. Your reviews say it’s bad. This is how you lose all your customers. Push a fix (soon) that: reduces latency (a backend db call should not take several minutes, it should take less than a second. A few seconds might be ok with a spinner bar) and the other numerous issues listed in this review. I’m pretty amazed that you rolled out such a buggy major update and it really reflects poorly on you and your app.
Review by lovely_lunaaaa on Welltory: Heart Rate Monitor.