Curtains and valances – Bed Bath & Beyond Review

Ordered curtains from store to be shipped to my home by fed ex, got a text they were delivered I was home at the time and checked my front steps, no package ? I immediately called fed ex and bbb the wait on both lines was ungodly, I finally reached a rep and she had a language barrier after 15 min. I hung up and a few min later her supervisor called me and said she would place another order for me (not) I waited the 7 business days she told me to and I called back I was told there was no order for me I called again talked to another supervisor he said he was going to send me a voucher for $50. to my email to use at their stores (not) ? in turn I had to call numerous stores to see if they had them in stock and had to travel to both. Now I’m trying to get the matching valances and was able to get 4 but I need another 4 and I called the 800 # again a language barrier and ask if there was any at all in their stores the rep told me she would send me a list via email in 24 hrs. I believe I now have to send them all back and find a reputable company to deal with ?
Review by Kathy Min on Bed Bath & Beyond.