AWFUL Scam Company – Ticketmaster－Buy, Sell Tickets Review

@ticketmaster is the worst! Pre-COVID19 they changed my @justinbieber -Changes Tour tickets date & venue from a Saturday to a Sunday, I received an email notification offering a refund. Then COVID19 happened and they said they made a mistake and due to all the cancellations it’s up to the "Event Organizer" and "keep checking your account for refund status." I checked all the time for 6 months, so much so that I saw that the show was just rescheduled to Monday, June 28 2021!! AND GET THIS...my seats are AWFUL. @littlecaesarsarena Section M32, Row 3, Seat 9 & 10. I called yesterday and put in a formal request for refund that would take “5-7 business days”, magically I received a REJECTION email an hour later. Ticketmaster claims the “Event Organizer” allowed refunds until August 22nd which I never received an email or saw it posted in the Ticketmaster app. I spoke to the Tier 2 employee, they stated there is nothing they can do and it is “out of their hands”. Did they not take my money? “You can resell” – NEWSFLASH no one wants these GARBAGE TICKETS. Please do me a favor and blast them EVERYWHERE, rate them ZERO stars on the App Store, Google, and share to social media how awful this companies customer service is in the middle of a PANDEMIC. Let me know if there’s a lawsuit. Let’s hate them together ✊ #ticketmaster #justinbieber #scam #covid19 #concertrefunds #littlecaesarsarena #badcustomerservice
Review by Laini22 on Ticketmaster－Buy, Sell Tickets.