Terrible when you are booking virtual – Zocdoc - Find and book doctors Review

I had the worst experience with this app. It booked a virtual appointment and requested for all my details including my insurance card. Zocdoc did not inform me that to have my virtual appointment I had to download another app to see the doctor from Mount Sinai, and they did not forward my insurance details to the hospital all of which caused me to a) miss my appointment b) get charged $150 by the hospital because they did not have my details, luckily the hospital accepted to return me the money. Why would Zocdoc ask me to share my details if they are not giving them to the right parties involved?! Sounds like they are using my details for their CRM system to sell my private information to other companies?! I don’t think I will use them again.
Review by Shocked at changes 123 on Zocdoc - Find and book doctors.