This is the worst experience I’ve had in my life – Car Rentals: Save up to 33% Review

I went to pick up the car I paid for through economy booking website at thrifty. According to the reservation I was supposed to get Ford Expedition or similar in size. I get there and they gave me a smaller size car. I tried multiple times to contact their office but there was no answer ever. I had to pay double the amount I reserved the car for so the rental company can give me the car I originally paid for. So this so far, I paid for a car, rental company didn’t hold up their side of deal and made me pay double the amount. I was there with my wife and three kids. Imagine how difficult it was for me to sit in rental office for three hours during pandemic and people coming in and out. I tried resolving the issue with economy booking through emails, which is also the worst customer service because they don’t respond to your case until after 28 days. And then what they told me” it looks like your issue was resolved because you got the same car”. STUPID. WTH I demanded a refund and they tell me you ended up getting the car. Ya I got the car but only because I paid double the amount I paid you guys. I do not recommend this rental company to anyone and even rental companies that work with this company. They are cheating their customers and that is not acceptable in any way.
Review by AhmadDardari on Car Rentals: Save up to 33%.