Does not work – My Town : Preschool Review

Will not load past the title screen. We have several My Town games and this is the only one that has not worked. We’ve deleted and reloaded the app after restarting the device. There are no error messages, just a frozen screen that does not go away even after 10 minutes of waiting. We would like a refund or fix for the issue.
Review by AmaAdair on My Town : Preschool.