Poor Integration – WearHeart Review

I received this watch as a service award from my company. Even though it was free I feel like I paid too much and that I should have just picked the luggage set as my award. Previous reviews have mentioned that it syncs poorly with the app, which is true. It usually takes me a couple or three attempts at the ECG for it to save properly when I hit ‘confirm.’ Any readings initiated on the watch itself do not sync with the app at all. I understand it is not meant to be a medical device but the HR and BP readings seem to be pretty accurate compared with my standalone BP cuff so it is moderately useful. The English translation in the instructions and the app are both pretty poor. Three suggestions/requests: 1. Why does this watch not include an SpO2 reading? It clearly used IR/LED as the data collection method, it would seem obvious that it could read and calculate SpO2. 2. Allow watch-initiated readings to sync to the app when the BT connection is up, even if the app is not being used. Background app refresh should allow that. Especially with the ECG - if the wearer is experiencing an arrhythmia they might not have time to get into the app to record a session, it is much faster to just do it on the watch. 3. Please allow the ability to sync app and watch data with Apple Health Kit. It is ridiculous that the Wear Heart app does not come up as a data source in Apple Health. I give this app and watch a 1 star rating because without these improvements it is not much more than a novelty device. The sales lit for the watch makes it sound a lot more functional than it actually is. If the 3 items outlined above are added/improved, I will add a star for each one. I know this is no Apple Watch, and I never expected it to be. But if it is going to lead a purchaser to believe they will receive the same functionality, it needs to be able to deliver. This watch and app so far do not.
Review by WTH REGIONS on WearHeart.