HUGE Disappointment – OYO: Search & Book Hotel Rooms Review

Booked a hotel room for July 4th in Branson. Unfortunately this app/company over booked rooms. I spent most of the day trying to find out where I was staying because they kept forwarding my reservation to a different hotel that also had no rooms. I was told someone from Costa Rica would call me to let me know what hotel I’d be staying at... I ended up calling back multiple times because no one called me! At 9pm on the night of check in I still have zero idea where I’d be staying. I was told wrong multi times & alot of time just trying to get through to someone (call center not in US). A 11:00pm a room was finally found for me BUT it would be an up charge.. are you kidding me?? I ended up wasting a whole day trying to figure out where my room was to not actually have one. Had to sleep in my car. Garbage service!! Will never use again.
Review by TashaSchoen on OYO: Search & Book Hotel Rooms.