Good app, great customer service – HourBill - fast time + expense management, timesheet and billing Review

The app works well. It does what it says it's going to do. The reason I wanted to write a review is because I just had an interaction with their customer service that deserves recognition. I got a new phone over the weekend and when I transferred my apps, all my historical billing disappeared. Yikes!! I realized I could easily restore it from the hourbill server, but because I had changed my apple ID when I got my new phone, something wasn't clicking and the program didn't realize I had already upgraded my hourbill software ... I emailed the support folks and got a response within 30 minutes asking for more details of the situation. I replied and got a follow-up email within an hour. Problem completely resolved. For a $5 app, I was seriously impressed. (Only 4 stars because the app isn't always intuitive...but it works after you figure it out.)
Review by No nickname25 on HourBill - fast time + expense management, timesheet and billing.