Task won’t load! – Shipwrecked: Lost Island Review

Hi there. I am having trouble getting into Violet’s island as it is one of my tasks. It does not load at all and after awhile, I receive a message like Ben is tinkering with the servers or something. Can you fix this please? I really want to complete this mission and I cannot do that when I can’t even get into Violet’s island to search for four gifts. Thank you.
Review by K with a K on Shipwrecked: Lost Island.