Support Bleak, Workouts Bleaker – JETSWEAT: #1 Studio Class App Review

JetSweat has obsolete customer service. One of my favorite pilates studios is (was) on J.S. and I signed up for a free trail. I used the 7 day free trail on my phone and constantly was kicked out of videos as their website is really not suitable for phones. I emailed 24-48 hours in advance of my free trial ending and heard no reply. After 4 emails (and my card being incorrectly, dishonestly and corruptly charged,) I reached out on Instagram. I was given the run around 3 different times by someone who mans their IG account who is so unprofessional and never names themselves. They proceeded to tell me the person handling inquiries was new and waited 24 hours to ask management for the answer. The email I finally received a week AFTER my initial email and once my card was charged was a blanket copy & paste email. They have since refused to cancel my membership although I did my due diligence to cancel well in advance. There is absolutely no way to cancel it on your own, your fate and credit card are in their greedy hands. Read other reviews- they're the same. Grimy excuse of a company
Review by Mizemhbic on JETSWEAT: #1 Studio Class App.