Subscription problems – Forbes Magazine Review

I bought the promotion for a two year subscription. They took the money and issued an account number. However their app will not accept the account number or the other ways to login. I had Numerous contacts with customer service for subscriptions for two weeks I was passed around from one department to another. No one would focus on the problem and it never got resolved. I had to request a full refund. Is that crazy or what??
Review by DaveHinPA on Forbes Magazine.