Potential but much to be done – Vtiger CRM for iPhone Review

This basically lets you view your contacts, leads, organizations, and associated material. It will not let you create invoices, sales orders, or quotes--only view existing ones. I don't understand the arrangement of the icons at the bottom as they have no rhyme or reason. I thought surely there would be a settings in here somewhere to organize which modules I want to show up but no. The bottom list shows "Home," "Campaigns," "FAQ," and "Quotes." I never use any of these except quotes, and again, you can't create one from this app. All the other modules are located on the 'more' icon with no way to sort or move them to the main toolbar. Apparently the app doesn't care about some permissions either. For example, in my vTiger I have it so Sales Agents can't add, edit, or delete anything in the Products module. But in the app it lets the Sales Agent add and edit products. Even though it won't actually change the main database, it gives the agent the appearance that they can actually change product info even when they don't have the permission. Another thing that needs to be fixed: Ability to change the "Assigned to." Right now there is no way to change that field on contacts, leads, etc. even as admin. One final thing that really needs to be fixed--The "Scan Business Card" feature that they were bragging about. It doesn't work AT ALL. I tried five completely different business cards and after the scans it just pulls in a bunch of non-character mumbo jumbo. This is the same result no matter which way I take the picture, the color of the card, the location of the information, etc. If you want only to see your contacts and to be able to edit minor details, then this apps for you. If you want more, you're outa luck! I only hope they can take the foundation they've started and build something truly useful out of it. At that point, it would be worth the $20. For now, it's makes much more sense to simply access it through the browser--that way you have full control.
Review by Undertow586 on Vtiger CRM for iPhone.