Customer service is horrid!!!! – Mergical - Match Island Game Review

I love this game! However, I had an issue with the game malfunctioning and tried to contact support. Low and behold, no response at all. You would think they would at least tell you that it would be a minute because everyone is helping other customers. Nope, not even that! How the heck are we supposed to want to play your game if you won’t even help us out with the problems we are having with it? I’m sorry but I don’t want to play a broken ? game!!!!!! Update: well support did respond 15 hours later! Now I’m trying to get ahold of support again and I can’t even send anything cause every time I try to initiate a complaint on the contact us the game crashes! Apparently support just really don’t want you bothering them with things that are wrong with the game. Isn’t that what support is supposed to be for!!!!! Update 2: this last time I needed help they helped fast and they finally got the support system working again so I updated their stars to 4
Review by Heather92185 on Mergical - Match Island Game.