Refund – Top Hat - Better Learning Review

I tried to get a refund for an unused subscription and was denied because it was after the 2 week refund period. My professor had a hard time trying to figure how to use it but insisted she would figure it out. COVID-19 started and she abandoned it for the easier to use school site we have. I’ve used the program for another class before and it worked well but the company policy and customer care is lacking. I had another peer who submitted the same complaint same time I did and received a refund.
Review by Brassa1031 on Top Hat - Better Learning.