Deceitful advertising – iLovePDF - PDF Editor & Scan Review

The website is great. I’ve used it free for sometime. The app is clumsy. 6.4.20 - I purchased the “premium” via the web using my credit card. It said “cancel anytime money back guarantee” so I bought it with the intent of accessing it over the next few days. I’m forced to work from home due to Covid-19 and was looking for a tool to add my signature to documents for processing to the Finance Dept. After I purchased the “Premium” with the “money back guarantee” I found out they lied. You can never get your money back. The refund terms on the website says there are no refunds for cancellations. The very opposite of how they’re marketing the product. I can understand why a website may not offer refunds. However, I cannot respect a company that deceives people into purchasing their products just to make sales; especially in the midst of a pandemic. It’s unethical.
Review by bdasomsetgrlloriepearb on iLovePDF - PDF Editor & Scan.