Please Help – Gamebook Adventures: Infinite Universe Review

I love your guys' books, so I was very Disturbed when I bought the full version and the game froze. First I tried to shut all of my apps and then restart my Ipad when that didnt work I uninstalled the app and re-installed it, much to my surprise the app was saying that I needed to re purchase the app even though I still recieved the email from Apple showing my purchase. I know I may only be one customer, but I also find it insensitive when i send you guys an email and never recieve a reply back, so now I must resort to writing this review. I will ask only once. Please Help. Sincerely, Simenson PS Simenson is pronounced like this "Sigh-men-Son"
Review by Mr. Simenson on Gamebook Adventures: Infinite Universe.