No delivery windows (Coronavirus) – Amazon Prime Now Review

I understand that Amazon only has so many shoppers/delivery drivers and is scrambling to keep up with the surge of orders for household essentials. They can only do so much until more shoppers are hired. That said, if there are no more delivery windows available today or tomorrow, please don’t tell me to “check back later”. Let me reserve a window in 2 days or 3 days, or whenever the next available window is, because somehow, whenever I “check back later”, other customers have already beaten me to it... and then, before you know it, a week has gone by and I still don’t have an order in the works. By allowing customers to reserve an available outside of the 2-day (today + tomorrow) scope, you would be truly honoring the “first come first serve” model and maintaining customers, rather than forcing your customers to shop elsewhere (Shipt, Instacart, GoPuff, Walmart NextDay, etc.) by “resetting the queue”, so to speak.
Review by sbtokarz on Amazon Prime Now.

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