Cancelon Travel Bookings via TripAdvisor Not Good – KAYAK: Flights, Hotels & Cars Review

Cancelon by TripAdvisor is a fraudulent service and should be removed from Kayak Service offerings. Please, please, please remove them. They give customers the run around and keep their money. We are in the mist of the COVID-19 virus outbreak and our trip to Italy is not possible and they are making it super difficult to get our money back. We even have emails from the hotel in Italy stating they would cancel and not charge anything to the booking company “Cancelon” which contradicts what they emailed us stating the the hotel refused. So, Kayak, please shut TripAdvisor and Cancelon off from your service offerings. Thank you, A huge fan of Kayak
Review by Plinkos on KAYAK: Flights, Hotels & Cars.