not prepared for emergencies – Flights by StudentUniverse Review

once i knew that i would need to change my flight coming home ( due to corona), i immediately called student universe, while my parents called the airline. i opted to have my phone number be in line and they would call me back. in the mean time, my parents were able to change my flight through the airline, perfect! i had planned on telling su once they called me back, but they didn’t. I assumed the airline had communicated with SU and let them know, but that is simply not the case, as i am currently stuck in an airport as ‘no ticket exists due to the travel company’. there is nothing they can do, as it is a problem with the travel company. please, save yourself the trouble and just book with the regular airline. the money saved is not worth the anxiety attack and the hassle of being on hold for hours
Review by KatrinaHooker on Flights by StudentUniverse.