Retail app design 101 – Hobby Lobby Review

Quick lesson for for the developers: the search function, which the customer uses to search through products, should be the most obvious and easily found part of your app. It should be front and center as soon as the app is launched. It should be in all navigational menus. It should be easily reached with a single tap from every part of the app. Customers only have two reasons to use your app: coupons and searching for products. When one of those options disappears or gets hidden, guess what? I’m going to Michaels instead. Make it easy or don’t bother. Edit 2/2020: and now that this review has been up for so long, we’re taking it down to 1 star. Even when I can successfully find a search box, the app continues to behave oddly. When I finally manage to search for an item, I can only look at one result. If I go back it takes me back to the main screen instead of the rest of the search results. This means having to restart the search - typing the item and scrolling through the results - EVERY TIME I look at a search result. What a hassle. Seriously, what is wrong with you guys? Your app is broken. Fix it!
Review by Emberstorm76 on Hobby Lobby.