Great, until it wasn’t! :( – Clash Royale Review

Like many others, loved this, played it a lot, until it broke and never received a resolution. The problem started when “party” mode stopped finding me opponents. When I click on the party mode it just dat there for a few seconds too long then a few minutes too long until I reached 35 mins with no opponents. At first, I thought it was my wi-fi or reception but that want it. After deleting and reinstalling the app 3 times I figured something was wrong so I reached out to help and support. Here’s the convo. 2/15: I submitted the issue (when I click on party mode nothing happens) 2/15: Theodore tells me maybe its my deck of cards-the system may not have a similar opponent anywhere. Ok- I tried 10 different combinations and still only “looking for opponents...” for 30-40 mins at a time. 2/15: I reached back to explain the issue still persists Lazarus tells me I should reinstall the app and he notices an “unusual situation” with my account-so they SEE the issue. Eventhough I’ve already done that ok, I do it 2 more times (total if 5) and still “looking for opponents...” 2/16: I reached out to let them know issue still there 2/16 Sparky: “unfortunately there’s nothing we can do, let us know if you have questions about a different topic” That’s it! They’ve given up me! a customer that has spent $25 in two days and was willing to spend more! What a disappointment to see that is how you treat your valuable customers! I am appalled you would push me by the wayside like an empty soda can! What disgust!
Review by GoosyGoosy! on Clash Royale.