Disappointing - Multiplayer Mobile Doesn’t Work – Portal Knights Review

I bought 2 copies with the intention of playing with my fiancée. However, despite the developer advertising the ability to play across mobile platforms, this functionality is broken. Android is on version 1.5.4 and iOS is on version 1.5.3, and it is not possible to play across the different versions. You’ll get a version compatibility error. The iOS app has not been updated in a year, and I think that based on 505 Games response, it’s likely this issue will not be fixed. Having bought two copies of the game based on the multiplayer functionality, I opened a support ticket to find out if there was any way for us to play together. 505 Games responded with the following canned message: “Thank you for contacting 505 Games support. I'm sorry that you're having this issue. Unfortunately, there isn't anything that we can do to fix this from our end since we don't have the ability to retrieve, restore or modify data. Please send your report to the Portal Knights bug reporting website (link here). It's not a support site like this so you won't receive a response, but it will make your situation visible to the developer.” 505 Games’ response did not answer my question of whether it would be possible to play together, or if the dev team intended to update the iOS version so the versions are the same. All I received was assurance that I would not receive a response. It is disappointing that this game does not actually have the advertised functionality of playing co-op across mobile platforms, and it should not be advertised that way on the Apple store. I would not recommend this app and would invite others to support other companies that actually support their games.
Review by Miles8814 on Portal Knights.