Not happy – Hello Neighbor Review

My son wanted the full version of this game so I paid the 15 dollars. He played until act 4 and hit new game and it deleted all his progress and now is asking for me to buy the game again. I thought once you purchased a game it was yours to ply for how ever long you wanted. I would like a refund or the game downloaded as I did pay for it already
Review by justkind7 on Hello Neighbor.