Not worth it. Professors- please don’t use Top Hat – Top Hat - Better Learning Review

I don’t know how this app is a 4.7 Stars. Every review I’ve read is 2 and below. I don’t even leave reviews for apps, but I felt this was necessary. I downloaded Top Hat because it is a requirement for my Organic Chemistry course. The textbook, homework, and assignments are all online. So far, it is awful. I spent over $100 for the subscription. Every note that I’ve highlighted and question I’ve answered on my computer does not sync to the app on my phone. This is a major issue because I need to access these notes during class, but they don’t show up in my phone app! Not only will they not sync on the app, but if I close the chapter or leave the page, the same thing happens. Everything disappears. For this much money, Top Hat really needs to fix their sync issues and add a save progress feature. I’ve even contacted support through Live Chat. They were unhelpful. The agent repeated that I was experiencing an issue, then the app crashed and I lost contact. For an app whose subscription is so expensive for college students who are financially struggling, you’d think it would have better accessibility and functionality. I hope this doesn’t affect my class grade.
Review by your friend lexi on Top Hat - Better Learning.