Good rates and service, Horrible app – SoFi - Banking and Investing Review

The SoFi app is misleading because it acts as a portal to whoever they service the loan through (in my case Mohela). You login into the app to see your loan or other financial products you have through SoFi (I’ll get to that too). You click on your loan the. See that you have to login in again to the loan provider which is a separate/different login and it doesn’t support Face ID. Learning to navigate this secondary portal is not clean, not intuitive, and not user friendly. To SoFi “main” app page, it acts a marketing front to other financial products they offer with a few tips thrown in to not be all bad. I need to try their webpage via mobile browser. Hopefully that’s not as cumbersome and backwards. SoFi as a loan financier was good. They were helpful and responsive with good rates. Horrible app.
Review by caindr on SoFi - Banking and Investing.