Never got my order and nobody returns phone call – ZARA Review

I have been calling for weeks about an order that i was charged for but never received!!! Every time i call they say that my order is under review and that someone should be getting back to me within 48 hours WHICH NEVER HAPPENS. I have called so many times and ever spoken to a “manager” who said she would make this a top priority and get back to me within 24-48 hours which is just laughable to me because that never happened. Absolutely DISGUSTING this is just unacceptable and has never happened to me IN MY LIFE Nobody knows how to help me which im pretty sure is customer services job. Do yourself a favod and shop ANYWHERE else.
Review by Emily Solomos on ZARA.