Service is great, app needs improvement – Rover—Dog Sitters & Walkers Review

We love Rover as a service. However, the app needs improvement. The menus and options for requesting a service and communicating to the potential dogsitter leave you scratching your head and forced to do work arounds. Simple things like, if my dog is a puppy, but the dogsitter doesn’t accept puppies... why does the app make you go through the whole process of menus and submitting your message and then right at the end it’s like “oh btw, they don’t accept puppies so you just wasted your time.” Overall, the menus and request for service needs to be flushed out.
Review by mike7649362 on Rover—Dog Sitters & Walkers.