Lost premium status. Never got a response from their customer service. – Lifesum: Food Tracker & Diet Review

I have decided to purchase premium subscription after reading positive reviews. I linked the account to my facebook account and after half a day, i lost the premium status. I have tried multiple times to log in again using my facebook account and using the apple account that i used to purchase the subscription but still unable to get my premium status back. Contacted the developer at the e-mail provided but never got a response from them. It’s been a week. I’m trying to be patient but there’s no other way to reach them and i’m very frustrated. If you reach out to me and fix the problem, i will edit the review.
Review by Thythyp75 on Lifesum: Food Tracker & Diet.