Really poor app! – British Airways Review

Serves very basic purpose, but if you want to do something like book reward travel, it switches you to a responsive web page (outside of the app) which is super slow and poorly designed. They need to extend the native app to provide decent functionality vs pushing you to a webpage. Frustrating. Their competitors do this (look at United for example). Shameful that a company like United has better tech than BA.
Review by Bieberfever8301 on British Airways.