Riddled with bugs – Cruise Norwegian - NCL Review

App works pretty nice for the most part but some key functionalities are very buggy... I couldn’t complete online checkin using the app because it erroneously was not checking off one of my sections as complete, even though I had entered all required fields and did not get error messages when submitting. I also booked dinner reservations weeks ago (or so I had thought) but the app didn’t register them. I received neither error or confirmation messages. Navigating around the app can also be very confusing at times... it’s not laid out very well. I’m pretty shocked that a big line such as Norwegian hasn’t made a user friendly app that actually functions as expected. Very frustrating experience. You know it’s bad when you call customer service and their own agents are telling you not to use their buggy app and do everything on a computer instead.
Review by thier12345 on Cruise Norwegian - NCL.