Customer service is the WORST!!! – Endomondo Review

UPDATE: After using for nearly a year I finally had it. The app didn’t crash as often, but it started missing my voice cues (miles/heart rate/etc). Sometimes it would miss 2-3. Finally, and probably the most damning, is that once I started trying out other apps I discovered that the Endomondo app was very inaccurate in calculating distance. It was off by 1/4 mile over a 5 mile run. That’s highly unacceptable. Go with Map My Run. It’s the best of the lot for the iWatch. I started using the app for my iWatch 3 for short runs and it worked fine. Bust as my runs increased in time, I started getting crashes after about 30 minutes. It would suddenly just stop working and I’d finish my run without it being tracked. I contacted customer service and the response was that my issue needed to be kicked up to someone who was more knowledgeable in the tech. That was TWO MONTHS AGO! I’ve tried reaching out to the original contact with no response. I had purchased the year and now I’ve just deleted the app and am using Runkeeper for free and it’s great. Don’t waste your time.
Review by Looneyfam on Endomondo.