Never consistent functionality – DaBus2 - The Oahu Bus App Review

I am amazed how messed up this app is. I really don’t understand how off this app is. I catch the 51 because I life in mililani and work on Waipio side. The route 51 is always messed up. The advice is to be there 10 minutes before the arrival of the bus but there are time jumps. Sometimes it will say 15 minutes so o leave my house then after a minute passes it will say arrived. There are also a lot of times that the bus disappears off the app but disappears without showing up but the bus comes 10 minutes after. Today the bus was suppose to come at 1149, I left my house at 11:30 because the busses are way worse with timing later in the day. Bus disappeared then came at 12:06. Is this what we should expect? You can’t even ask for an explanation if the bus is late because if you call the bus company and the driver turns off gps they can’t give you any information besides the info that you would look up on the app or on the hea site. If you want to make a complaint you have to call a different number (no they can’t connect you I asked). It’s really a shame to think how disfunctional the bus company allows things to work. Idk if anyone else experiences this but share if you do. I will be sharing a bunch of experiences on my social media you should too.
Review by kayliieeeeee on DaBus2 - The Oahu Bus App.