In App Purchase Won’t Open / Unable to Contact Support – Best Nine Review

The app generated a best nine grid without issue. Fine. I decided to purchase the “frame colors” option, but despite restarting the app numerous times after my purchase, I am not able to access the feature. When I click on the frame colors in one spot (while actually viewing my best nine) it tells me to pay again. If I click in another spot (under “More”), it says that I’ve already unlocked the feature. I attempted to click on the Support tab on the website and here in the App Store, but get an error message. All this to say, it appears I am out $2 that I paid for a feature I am unable to utilize and there seems to be no way to contact Help/Support. Annoying.
Review by janislacrosse on Best Nine.