Cool Products, Iffy Delivery – Redbubble - Shop original art Review

This is a really great platform for seeing independent art and cool takes on already existing properties. I’ve gifted stickers and mugs to my friends and family in the past with no issue, but this past holiday season was different. I ordered 5 stickers the 16th of December with a promised estimated delivery from the 20th to the 24th. The weird thing about RedBubble is that they have their own tracking system for their packages and don’t connect them through a third party USPS or UPS tracker, so you’re relying on the company for updates. I was promised after the 19th everything had shipped and was in transit, but then I never saw any trace of those packages. I have a feeling that maybe only labels were created for those packages and they never even left the warehouse, because I have no outside way of knowing. They rolled out some goofy apology cards and suggestions for gift cards after Christmas as damage control which suggests this was a widespread problem. When I finally stopped waiting on the 28th and contacted a customer representative, to their credit I was connected within like 5 hours about my problem. I was assured that those packages had shipped, but was given a free replacement order and 25% off my next purchase. But where I was promised 4-8 day delivery for the first order in the exact same place, this next package isn’t supposed to come until January 20th. If you feel the art on this app is cool, buy it for yourself, but now you need a 1 month buffer for gift giving to happen on time. I don’t think I’ll be using the discount I got anytime soon, which is a shame, because the art for sale is really fantastic.
Review by Oh lord have mercy on this app on Redbubble - Shop original art.