BUYER BEWARE- DETAILS BELOW – Welltory: Heart Rate Monitor Review

I chose to pay for Welltory’s advertised and specifically described service. The advertised services I chose to pay for did not work as they were advertised/described. I reached out multiple times and patiently waited for the Welltory support team to demonstrate an actual and legitimate attempt to assist me with this issue for about a month (my paid for services having never functioned properly). Welltory customer support provided me with breadcrumbs of information, bit by bit, for about a month (as they juggled me between agents, asked irrelevant questions and provided redundant directions—all while dragging out my inquiry). I had to come back each time to ask why the last “breadcrumb” didn’t work. I found this practice to be insane, unprofessional, incompetent, misleading and cruel. I was at the mercy of Welltory customer support staff as I struggled to make these features work as advertised and wasted much time and, of course, money. When I FINALLY asked for a refund (after being more patient than any of these Welltory support agents deserved), I was CONVENIENTLY told that, at this point—the “refund period (had) expired.” It is also at this point that I finally realized why Welltory support agents had dragged out every single interaction and question with NO type of resolution. BEWARE of spending ANY hard-earned money on Welltory. If you were as gullible as I was and you already paid for Welltory, BEWARE of the criminal techniques employed by any Welltory “support” member. If you have struggle to get Welltory’s advertised features to work, such as any “bummers,” “boosters” or “tag experiments” (which I can say with certainty that YOU WILL)—do NOT expect ANY chance of improvement and IMMEDIATELY ask for a refund before they drag out the “refund period.” PLEASE learn from my mistakes in this unanticipated situation and DO NOT allow these Welltory con-artists to profit from any more unrendered services!!!
Review by Beaujune on Welltory: Heart Rate Monitor.